News Detail

LLCU Members Be Aware of Recent TruStage Cybersecurity Incident

LLCU has been notified that TruStage®, a provider of insurance and protection products through credit unions, is responding to a recent cybersecurity incident that has affected some portions of their technology environment. The incident is under investigation and at this time, TruStage® has not indicated that member personal information was accessed, acquired or misused as a result of the incident.

We would like to remind and encourage members with TruStage® products such as Accidental Death & Dismemberment (AD&D) insurance policies, to remain vigilant and exercise caution when responding to unsolicited phone calls, emails, or text messages requesting personal or financial information. Fraudsters may attempt to take advantage of this situation by impersonating TruStage® or other trusted organizations. Members should avoid clicking links or providing sensitive information unless they have independently verified the source by calling TruStage® directly. More information has been provided by TruStage® at the following links:

• TruStage® Cybersecurity FAQs
• TruStage® Claims Submission