Need help with BillPay? Here are a few frequently asked questions that may be able to fix your issues.
The computer says it’s opening another browser but I don’t see anything but a white page.
Your pop up blocker on your browser isn’t allowing the page to open. Quick fix: Simply allow pop-ups for Land of Lincoln Credit Union's page.
How do I set up a recurring payment?
Go to the MANAGE MY BILLS tab and select the CHOOSE THE PAYEE. Then, click ADD AN AUTOMATIC PAYMENT and complete the applicable areas.
How do I cancel a recurring payment?
Go to MANAGE MY BILLS then CHOOSE THE PAYEE. Finally, click DELETE AUTOMATIC PAYMENT 1 and choose "OK" to confirm the cancellation.
Will all payments be made electronically?
No. You can tell if a payment will be paid electronically when you set up the payee. If the system finds a name after you search for it, then the funds will be paid electronically. If you have to manually enter the payee name and address then the payee will be sent a paper check.
Can I choose/force a payment to get paid electronically instead of a check?
Unfortunately no. Our BillPay provider stipulates which payees can be paid electronically.
How can I stop a payment that is in process?
If the payment was made electronically, you cannot stop the payment. If the payment was made by check, then you can put a stop payment on the check for a fee of $24. Stop payments can be completed through our online home banking system.