Security Information

Land of Lincoln Credit Union's most important responsibility to its membership is ensuring security regarding their financial information.

Security involves protecting the personally identifiable information of our members through strong systems and controls, focused on ensuring data integrity, confidentiality, and availability. At LLCU, we take this responsibility very seriously, as it could have detrimental consequences for our members should we not remain diligent.

LLCU has designed and implemented software and processes that continuously monitor and detect cybersecurity threats and vulnerabilities. We partner with experts in this field to guarantee that our platforms keep up with an ever-changing landscape of cyber and financial fraud. Every day, criminals are finding new ways to jeopardize your financial well-being through identity theft, email phishing scams, telephone scams and more. LLCU works fervently to remain ahead of the "bad guy" and to keep your financial information secure.

Please refer to this page of our website regularly, as we will continuously provide information and tips to our members and the community-at-large, regarding ways to keep your financial information and personal identity safe.


PROTECTING YOUR FINANCIAL INFORMATION ONLINE

Online and mobile banking makes handling your finances easier and more convenient, but it is imperative to make sure that you are protecting your financial information.

  • Build strong passwords for your accounts and make them all different.
  • Create passwords that are hard to guess and include a combination of numbers, special characters, uppercase and lowercase letters.
  • Avoid using names, dates, or common words.

Wifi hotspots in coffee shops, libraries, airports, hotels, and other public places are convenient, but often not secure. If you connect to a Wi-Fi network and send information through websites or mobile apps, it might be accessed by someone else. For more tips and information on using public Wi-Fi access, please visit https://www.consumer.ftc.gov/articles/0014-tips-using-public-wi-fi-networks.

In addition to paying close attention to the internet connection used when accessing your financial information, here are a few tips to protect your smartphone as well:

  • Set your phone to lock automatically. When you don’t use your phone for a few minutes, the phone should automatically lock itself and require a password to reopen.
  • Use passwords for your phone. In addition to a password to unlock your phone, use different passwords for each shopping or financial app. Don’t share your passwords with anyone.
  • Use your phone’s data network if you can’t verify that a public Wi-Fi connection is secure.
  • Be cautious when connecting to Bluetooth. Bluetooth makes it easier for you to connect your phone with other devices, but, it also makes it easier for thieves to steal your personal information. If you connect to Bluetooth, make sure it’s in a private, uncrowded area and don’t forget to turn off Bluetooth when you aren’t using it.

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SECURITY FAQs 

Are my funds insured? Depending on your situation and how you set up your accounts, most of your accounts are federally insured by the NCUA and ESI for up to $500,000. For more information on how much your funds are insured, please contact a Member Service Representative at 1-844-222-7788 for details.

How do I know my personal information is protected when I’m using LLCU’s Online Banking? Land of Lincoln Credit Union's Online Banking Services utilizes a multi-factor authentication and layered security to assure safe internet transactions. To read more about how Land of Lincoln Credit Union protects your information online, CLICK HERE.

How can I protect myself against identity theft? Land of Lincoln Credit Union, along with other Federal and Credit Union agencies such as CUNA, NAFCU and NCUA, will never send e-mails, text messages, or automated phone calls requesting your credit union account number, username, password, pin number, or other personal identifying information. LLCU members are urged to never turn over private information through e-mail, text or phone solicitation. If you receive a suspicious phishing e-mail, text, or phone call trying to represent LLCU or a credit union organization, please notify us immediately.